Terms and Conditions
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CareCallingNow
Terms and Conditions of Service
Please read and accept the terms of service and by reading and using services provided by carecallingnow.com website the Account Owner, Calls to Loved One, all registered Numbers in the alternate carers (herein called the “customers”) are subscribed to the automated call services (“CareCallingNow”). In Consideration CareCallingNow is granting you the right to visit, read or interact with it. If you do not expressly agree to all of the terms and conditions herein, then access or use of carecallingnow.com services are not available.
Parties the terms of use agreement.
Visitors, viewers, users, subscribers, members, affiliates, or customers, account holders, family collectively referred to herein as “customers,” are parties to this agreement. The website and its owners and/or operators are parties to this agreement, herein referred to as “CareCallingNow.”
CareCallingNow Description of Services through Subscription based e-commerce website
Daily Care Calls (or more frequently if required): Service is provided via automated daily check / reassurance call/s software. Included in the phone based services, but are not limited to, any of or all the following reassurance calls, welfare check, medication, activity reminders, wakeup calls, call in services Website Content is primarily targeted to seniors and their families and other caring individuals or organisations but not restricted to.
Registration – Subscribing to CareCallingNow
To be a customer of CareCallingNow accessing our services you must be 18 year to enter into a legally binding contract and be of good standing. The customer also warrants that the account owner has obtained or is authorized to accept, provide factual, correct information about all the customers or will have before any CareCallingNow service begins. The customer acknowledges that they, the customer, (account holder) are wholly responsible for selection of customers (neighbour, alternate called) and the services to be used. Anybody knowingly providing false, inaccurate, untrue, incomplete information will give CareCallingNow sufficient grounds and the right to suspend or terminate the customer in violation of this agreement and as such may be refused all or part of CareCallingNow services.
In Emergencies
Last number informed “customer” has the responsibility to take the appropriate action and as necessary customers in the USA should dial 911, in Australia 000 Customers outside those countries should dial the appropriate emergency number for that country. Customers also agree and acknowledge the that CareCallingNow Services and infrastructure are subject to Force Majeure Events and cannot warrant the Services be suitable for emergency or life threatening situations. Failure or potential failure of CareCallingNow services due to all telephone (including but not limited to home phones) or internet networks and other infrastructure, software, maintenance may cause delays to the service. CareCallingNow is not responsible for getting necessary emergency medical services to customers. Customers further acknowledge that CareCallingNow may experience technical difficulties, interruptions, errors or omissions, acts of God that may beyond the control of; or within the control of CareCallingNow.
Excessive or unusual use
In some circumstances we may monitor usage of your service for excessive or unusual usage patterns, but we do not promise to do so. That may give CareCallingNow sufficient grounds and right to suspend or terminate the customer in violation of this agreement and as such may refuse all or part of CareCallingNow services.
Refunds and Fees for Services
Upon sign up for the CareCallingNow service, you agree that your credit card will be charged in accordance with the pricing terms presented to you for that service. Your subscription will automatically renew as the Service is billed in advance on a monthly or annual basis and is non-refundable. There will be no refunds or credits for partial months of service.
Best time to change a plan is at the end of your billing cycle.
CareCallingNow reserves the right to refuse service to anyone for any reason at any time
Payment Processing Services
Payment processing services for customer on CareCallingNow are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to [this agreement / these terms / etc.] or continuing to operate as a customer on CareCallingNow, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of CareCallingNow enabling payment processing services through Stripe, you agree to provide CareCallingNow accurate and complete information about you and your business, and you authorize CareCallingNow to share it and transaction information related to your use of the payment processing services provided by Stripe. Find PayPal terms & conditions here
Force Majeure Event – Acts Of God
1. If a Force Majeure Event occurs, the party that is prevented by that Force Majeure Event from performing any one or more obligations under this agreement the “Nonperforming Party” will be excused from performing those obligations, on condition that it complies with its obligations under section (3).
2. For purposes of this agreement, “Force Majeure Event” means, with respect to a party, any event or circumstance, regardless of whether it was foreseeable, that was not caused by that party and that prevents a party from complying with any of its obligations under this agreement. Situations that often fall into this category include, but are not limited to: Acts of God, inclement weather, hackers, act or regulation of any public authority or bureau, civil tumult, strike, epidemic, interruption or delay of transportation services, war conditions, terrorist attack or emergencies or any other similar or dissimilar cause beyond the control of the parties, other than an obligation to pay money, on condition that that party that uses reasonable efforts to do so, except that a Force Majeure Event will not include any strike or other labor unrest that affects only one party, an increase in prices, or a change of law.
3. Upon occurrence of a Force Majeure Event, the Nonperforming Party shall promptly notify the other party of occurrence of that Force Majeure Event, its effect on performance, and how long that party expects it to last. Thereafter the Nonperforming Party shall update that information as reasonably necessary. During a Force Majeure Event, the Nonperforming Party shall use reasonable efforts to limit damages to the Performing Party and to resume its performance under this agreement
Termination
Customers of CareCallingNow, you may cancel or terminate your account and/or access to our Services by submitting a cancellation or termination request to admin@carecalling.com.au. Customers agree that CareCallingNow may without written notice to anyone for any reason at any time cause Termination, suspension, of customer account usually but not limited to
Any breach of this agreement;
• Modification, alteration , material modification, or discontinuance to CareCallingNow services or parts thereof;
• Security issues, unusual technical problems
• Non-payment of fees associated with CareCallingNow services or associated fees
Furthermore, you herein agree that any and all terminations, suspensions, discontinuances, and or limitations of access for cause shall be made at our sole discretion and that we shall not be liable to you or any other third party with regards to the termination of your account and/or access to any of our Services.
That's why they
created Care Calling Now.
Care Calling Now is more than just a service. It's peace of mind.
It's knowing your loved one is safe, even when you can't be there.
It's the solution Ian and Irene desperately needed that day.
